Question 1

What is Comez and how does it work?

Accepted Answer

Comez is an all-in-one headless eCommerce platform that lets you create an online store, manage inventory, process payments with 0% extra fees, and automatically generate native Android & iOS mobile apps—all from one dashboard. No coding required.

Question 2

Do I need technical skills to use Comez?

Accepted Answer

Not at all. Comez is built specifically for merchants with zero coding knowledge. Our drag-and-drop interface and automated app generation mean you can set up everything yourself.

Question 3

In what countries can I use Comez?

Accepted Answer

Comez is designed for global scalability, but it features deep, native optimizations for the Indian market, including integrated Shiprocket fulfillment and Razorpay/PhonePe integrations.

Question 4

How long does it take to launch?

Accepted Answer

Your website can be live in minutes. Android and iOS apps typically take 3-5 business days to be approved and published on their respective app stores.

Question 5

How much does Comez cost?

Accepted Answer

Comez offers flat-rate monthly or yearly subscriptions. We don't take a cut of your revenue or force you onto specific gateways.

Question 6

Are there any additional transaction fees?

Accepted Answer

Unlike Shopify, we charge 0% commission on your sales. Payment gateways (like Razorpay) will charge their standard processing fees directly to you, but we never penalize you for using them.

Question 7

Are there any setup fees?

Accepted Answer

No, there are zero setup fees. You only pay the flat subscription cost.

Question 8

Can I cancel or change my subscription anytime?

Accepted Answer

Yes. If you decide Comez isn't the best platform for your business, you can cancel your subscription at any time right from your dashboard. Pro-rated upgrades and downgrades are also supported instantly.

Question 9

Is Comez PCI Compliant?

Accepted Answer

Yes. Comez infrastructure is highly secure, and all payment processing is routed through PCI-DSS Level 1 compliant gateways to keep payment information completely secure.

Question 10

Can I use my own domain name?

Accepted Answer

Yes, absolutely. You can connect any custom domain you already own (like www.yourbrand.com). We also provide a free .comez.in subdomain to get you started instantly.

Question 11

Do I get web hosting included?

Accepted Answer

Yes. Comez includes enterprise-grade, secure cloud hosting with unlimited bandwidth. You don't need to buy separate hosting, and a free 256-bit SSL certificate is automatically provided.

Question 12

Do you provide an API for headless commerce?

Accepted Answer

Yes, Comez is decoupled by design. You can utilize our APIs to build a fully custom Next.js headless storefront without hitting arbitrary rate limits.

Frequently Asked Questions